Last updated: October 05, 2025

1. Introduction

Welcome to PlumberConnect ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. Service Description

PlumberConnect provides a platform to connect users seeking plumbing assistance with professional plumbers via video calls for consultation and advice. We do not directly provide plumbing services or guarantee the outcomes of consultations.

3. User Accounts

Users (customers) may use the service without an account. Plumbers must register and provide accurate information, including verification details. You are responsible for maintaining the confidentiality of your account information.

4. Use of Service

You agree to use the Service lawfully and ethically. Prohibited activities include harassment, sharing inappropriate content, misrepresenting identity, and attempting to disrupt the Service.

5. Payments (Placeholder)

Details about payment terms, fees for customers, payouts for plumbers, and refund policies will go here once implemented.

6. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee the availability, reliability, or accuracy of the Service or the advice provided by plumbers. Consultations are for informational purposes; physical inspections may be necessary.

7. Limitation of Liability

To the fullest extent permitted by law, PlumberConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.

8. Intellectual Property

All content and technology associated with the Service are the property of PlumberConnect or its licensors.

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violations of these Terms.

10. Governing Law

These Terms shall be governed by the laws of your jurisdiction, without regard to its conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions about these Terms, please contact us at support@example.com.